Virtual communication is the use of digital tools such as text messages, email chats, video calls to transfer information between people who do not in a face-to-face relationship. It can be a major component of collaborative work especially in the case of hybrid or fully remote teams.
When working remotely, it is easy to forget important details and there is less opportunity to provide immediate feedback and responses. This can cause confusion and discontent among team members and managers. Non-verbal cues, such as facial expressions and body language are also more difficult to understand. In the end, it’s crucial to have clear communication strategies in the workplace for teams working remotely.
The right tools and processes can make the difference between a highly productive and efficient remote team, and one that is overwhelmed and distracted by excessive notifications or a lack of structure. It is also essential that employees feel secure when communicating with colleagues via the internet. This will help reduce the possibility of miscommunications or communication issues.
Establishing a communication strategy for remote teams may require time and thoughtful consideration. It is also beneficial to partner with a competent independent project manager, who can help establish communication standards and best practices for teams who work remotely. There are a variety of independent project managers with experience to choose from at Upwork. Start searching today to find the perfect fit for your team!